Complaints and Feedback

We want every patient to feel listened to and treated fairly. If you have a concern or complaint, please let us know so that we can try to resolve it.

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How to raise a concern

If you have a concern or complaint about care provided through Harmony Clinical Dental Technology at Thomas Patrick Dental Studio, please contact Karen Sawyer, Practice Manager, in the first instance. We will do our best to resolve your concern promptly, fairly and professionally. A copy of the full complaints procedure is available on request.

Karen Sawyer, Practice Manager
Thomas Patrick Dental Studio
6 Riverside Park
Station Road
Wimborne Minster
Dorset
BH21 1QU
Telephone: 01202 885295
Email: tpdental2007@hotmail.com

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If you remain dissatisfied

If your complaint relates to private dental treatment and you remain dissatisfied after Thomas Patrick Dental Studio has had the opportunity to respond, you may contact the Dental Complaints Service. It provides an independent service for complaints about private dental treatment.

Telephone: 020 8253 0800
Monday to Friday, 9am to 5pm
Dental Complaints Service
Fifty Paddington
50 Eastbourne Terrace
London
W2 6LG

Visit the Dental Complaints Service

Last updated: September 2026